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Terms / Returns

Payments

Delivery Information

Please visit this page: https://4newme.com/delivery

Returns 

You could return a product in case:

- the product is different from the one you have chosen;

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

- Personalized or individual orders for hand-painted clothes and accessories, as well as for any other personal products sewn and individually created for you;

- Digital downloads

How do I return my order?

  1. All items must be returned within 7 working days, unused, unwashed and with the tag still attached to the item in all original boxes and packaging. Items that are not in the condition in which they were received by you are not accepted for return.
  2. To return an item, please fill the form.
  3. I do not cover the cost of returns  (unless stated otherwise). 

Please use this link: Returns

I will contact you!

Refunds will be processed within a maximum of 30 days after receipt. 

You will receive a full refund of your money and an email confirming this.

Sale of exhausted items

The term of production of products, which are currently not available, is between 3 to 14 working days from the made and paid order. I will contact you after I receive your inquiry by phone and / or email. When a product is not available, I will make and draw a new one for you. It cannot be exactly the same as the previous one, as all silk products / accessories and clothes / are unique and hand-painted.

Although I work to get your orders to you as quickly as possible, please note that during busy sale periods, orders may take a little longer to be dispatched. If you have any questions about your order or delivery, please contact with me: info@4newme.com or +359 87 77 0508

I do my best to show the colors of all products in 4newme.com as accurately as possible. Because computer screens may differ, I cannot guarantee that the colors on different screens will be completely accurate.

I use natural 100% high quality silk and German dyes.