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I don't accept exchanges or cancellations
But please contact me if you have any problems with your order.
Returns & exchanges
You could return a product in case:
- the product is different from the one you have chosen;
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
I gladly accept returns
Contact me within: 5 days of delivery
Ship items back within: 7 days of delivery
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
· Custom or personalized orders
· Digital downloads
· Intimate items (for health/hygiene reasons)
Please visit this page: https://4newme.com/delivery
I'll do my best to meet these shipping estimates, but cannot guarantee them. Actual delivery time will depend on the shipping method you choose.
Although we work to get your orders to you as quickly as possible, please note that during busy sale periods, orders may take a little longer to be dispatched. If you have any questions about your order or delivery, please contact me.
CUSTOMS AND IMPORT TAXES
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Every painting or product is unique.
All copyrights and Reproduction are retained by the artist Desislava Shtebetovska. This artwork may not be reproduced by any process without the expressed written permission of the artist.
All paintings are accompanied by a Certificate of Authenticity of a work of art issued and signed by the author.
You can buy an original painting with frame. However, if there is no original painting available you can buy a print (reproduction).
Prints are for a digital download. No physical product will be shipped and the frame is not included. This purchase is for PERSONAL USE ONLY, commercial use is prohibited.
I will be glad to draw your silk painting the way you want it to look like.
To me drawing on silk is magical experience full of colors, beuty and goodness.
On the page of each picture, when it is not available, there is a button ✉️ SEND A REQUEST
Write me and leave a phone to contact you.
Last updated: 01/09/2020
Contact information: Bulgaria, Sofia, Desislava Shtebetovska
tel: +3598 7777 0508 / E-mail: firstname.lastname@example.org / web: www.4newme.com